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Notes on Shopify email support.
How Aiders reads mail, stops chargebacks, and stays inside your hours.
The support tool that finishes the work
Most support tools hand back a ticket, a draft or a summary. Aiders issues the refund in Shopify itself. Aiders issues the refund in Shopify itself.
The chargeback starts as a sentence
Visa cut the Excessive line to 1.5% on 1 April 2026, and monitoring programmes ignore whether you won. Only disputes resolved before they become chargebacks stay out of the maths.